Policy 103 Fees

POLICY STATEMENT

Rainbow Club Australia is a registered charity and has an obligation to ensure that all lessons provided by its local Clubs are utilised for the benefit of all children registered with Rainbow Club, whether presently swimming with a Rainbow Club or waiting for a place.

The fee is prescribed by the Board from time to time. It is a membership fee and not a fee for lessons, therefore no refunds are issued in the event that a child cannot attend a particular class (or classes)

PROCEDURE

Fees are required to be paid in advance of each term in order to secure a place on the schedule for the following term.

Credit Card is the preferred method for the payment of fees with a meaningful description (Child’s name) included as the reference (eg Jack Smith Term 2).  Payment by cash is strongly discouraged.  If cash is the only way of making payment, the club treasurer is required to bank the cash within two working days of receipt.

Receipts must be issued by the committee of the local club at the commencement of the term, if requested.  In the case of a cash payment a receipt must be provided.

Families are asked to inform the Committee of the local club of any planned extended absence (due to holiday, therapy or illness) so that lessons can be offered to a family on the waiting list on a casual basis.

All fees will be forfeited and the lesson will be allocated to another child on the waiting list if three or more lessons are missed in any one term without prior notice being given of the intention to miss lessons.

Should parents have difficulty with making payments please do not hesitate to speak to the Club Manager or contact the General Manager of Rainbow Club Australia at info@rainbowclubaust.com.au to discuss how we can help.

The Fee Policy is available on our Website and in the Club Manual

 

DOCUMENTATION

Documents related to this policy
Related policies
P102 Service Information and Charter

Forms, record keeping  or other organisational documents
Website
Welcome letter to New Parents
Club Manual
Club Charter